People Bots – Intelligent Customer Engagement Automation

Core Capabilities

1️⃣ AI-Powered Conversations

• Respond to customer inquiries instantly with natural, human-like replies.

• Understand context and intent for more accurate and helpful answers.

• Adapt tone and language to match your brand personality.

2️⃣ Multi-Channel Support

• Chat with customers via website widgets, social media, WhatsApp, and email.

• Centralize conversations from all platforms into one dashboard.

• Maintain consistent service quality no matter where customers connect.

3️⃣ Automated Workflows

• Pre-program responses for FAQs, order tracking, and lead qualification.

• Trigger actions such as sending links, booking appointments, or processing requests.

• Reduce repetitive tasks so your team can focus on higher-value interactions.

4️⃣ Lead Generation & Qualification

• Capture visitor information through interactive conversations.

• Qualify leads automatically based on pre-set criteria.

• Pass hot leads directly to your sales team in real time.

5️⃣ Analytics & Insights

• Monitor chat performance and customer satisfaction.

• Identify common issues and areas for improvement.

• Track response times, engagement rates, and conversion metrics.

Who Benefits from People Bots?

• E-commerce stores handling large volumes of customer queries.

• Service providers needing appointment scheduling and lead qualification.

• SaaS companies offering instant user onboarding and troubleshooting.

• Agencies managing client support for multiple brands.

• Any business wanting to improve customer experience without hiring more staff.

Why People Bots Stands Out

Unlike generic chatbots, People Bots is designed for engagement and conversion, not just scripted responses. It continuously learns from interactions, adapts to new scenarios, and ensures customers feel heard and valued — 24/7.